As a business, your main focus is to give your customers an experience that delivers satisfaction, whether that is in a branch, at the ATM or using online banking services. Customers now have an enhanced user experience through mobile devices and apps that keep them in control of their financial assets. This helps to form a strong and valuable relationship with the client.
At Teceze, we deliver network solutions that are reliable along with data centre monitoring and management, dynamic cloud technologies and end-user support, all of which meet the high demands of all current security standards within the financial industry.
Through total optimization of your IT environment, your team will have the ability to deliver investments, loans, mortgages and accounts easily, and in a way that makes it possible for families and businesses to prosper.
A solid and reliable IT infrastructure underpins the service that is delivered by investment advisors, trust officer, and all online transactions. This infrastructure maintains complete security for assets and data, as well as, delivering flexible and reliable data along with communications and collaboration systems.
It is not just security threats that are dealt with, because aging infrastructures, flat budgets and strict Government and industry regulations have to be contended with.
By implementing the right technology solutions, we can enhance and improve security and productivity. Business operations will be streamlined to enhance efficiency and drive costs down. The solutions we use are practical yet innovative, and they align themselves with measurable goals that help to put you ahead of your competitors with support from the workplace, network and data centre.
Our Workplace Service is recognized throughout the industry and supports end-user communities through our global service desk facilities, hardware and software support. Our monitoring and management service work around the clock, every single day and this helps us your critical infrastructures to perform in a reliable and effective way.
We limit the impact to operations when deploying new data, security, communications, collaboration and mobile technology through planning, collaboration, flexibility, and scalability.
Our Continual Service Improvement methodologies are deployed to help identify cost reductions in IT support without reducing the level of quality of the service.
We have healthy relationships with some of the most reputable financial services organizations and we help them by solving their most challenging technology problems.