Managed IT Smart Hands

MANAGED IT SMART HANDS

Smart Hands is an around-the-clock, on-site, operational support service for configuration, remote management, installation, and troubleshooting of your data center equipment.

Maintaining the right skill-sets in the right positions is always a limiting factor in the development strategies of an company, but this should not be the case any more.

Teceze Smart Hands services, which includes a network of over 500+ qualified engineers, allow your company to access and pay for resources only when you need them. No longer had to pay for stagnant technological services in one area while looking frantically for additional resources in another.

If your technical assistance is currently restricted on-site, you can use Field Engineer to help expand your scope globally. Smart Hand engineers provide deployment assistance, installation assistance, troubleshooting, and monitoring. There is no need to restrict such requirements when a platform such as Teceze will help you extend your scope and access such services globally.

Supported Technologies

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SERVERS & STORAGE

Windows and Unix-Based Servers, Network Attached Storage (NAS), Storage Area Networks (SAN)

COMMUNICATION & NETWORKING EQUIPMENT

Hubs, Routers, Switches, Modems, VOIP, Video Conferencing Equipment

PERSONAL COMPUTING (EUC)

PCs, Workstations, Laptops, Netbooks, Tablets, PDA’s

INTERNET OF THINGS (IoT) INFRASTRUCTURE

Remote Sensors, Edge Gateway, Embedded Devices & Equipment

Key Features & Benefits

Qualified IT workforce available when and where you need them

Expert guidance provided by our Excellence Hub

Increase agility, improve uptime and enhance satisfaction

Services include installation, upgrades, troubleshooting, cabling services, rack and stack services, remote management, logistics support, asset management

World wide operation with nearly 500+ certified technicians

L1 engineer, L2 Engineer, L3 engineer and have consultants such as CompTIA + / CompTIA Network+ / CompTIA Server +, Net +, Mobility +, ITIL, Microsoft MCSA / MCSE, Cisco CCENT / CCNA / CCNP / CCIE, Palo Alto Networks Certified Network Security Engineer (PCNSE), Fortinet Certified Network Security Engineer (NSE), Juniper Networks Certified Professional Security (JNCIP-SEC), Cisco Certified Internetwork Expert Security (CCIE-Security), Check Point Certified Expert (CCSE), Offensive Security Certified Professional (OSCP)

What is the Dark Web? What's happening there & how to securely access the Dark Web?

Swami Nathan Fri, 02/26/2021 - 12:19

The Dark Web is also considered to be a place for illegal behavior, from drug smuggling to human trafficking. That being the case, unfortunately....

Read more about What is the Dark Web? What's happening there & how to securely access the Dark Web?

How to mitigate the possibility of a personal data breach?

Swami Nathan Tue, 02/23/2021 - 04:15

For companies of all sizes, holding customer data is becoming an increasingly dangerous obligation. Organizations need to take the necessary steps to protect ...

Read more about How to mitigate the possibility of a personal data breach?

The Cost of Downtime in IT Support

Swami Nathan Wed, 02/17/2021 - 07:52

In certain industries, IT downtime is so widespread that it is recognized as a natural part of daily life by individuals. Employees learn to deal with it or give the IT support team several requests, rather than addressing issues once.

Read more about The Cost of Downtime in IT Support

What Is Ransomware And The List Of Ransomware Attacks In 2021?

Swami Nathan Tue, 02/16/2021 - 07:02

Ransomware is a type of malicious software threaten to blocks access to data or a computer system, usually by encrypting it until the victim pays a ransom fee to the attacker.

Read more about What Is Ransomware And The List Of Ransomware Attacks In 2021?

5 Reasons Why You Should Outsource Your Security Operations Center (SOC)

Swami Nathan Sat, 02/13/2021 - 06:51

The devices are rarely the problem; having a team of skilled analysts, scientists, researchers, and engineers who know how to operate and optimize.

Read more about 5 Reasons Why You Should Outsource Your Security Operations Center (SOC)

Countries we cover
Country	4 Hrs SLA	8 Hrs SLA	NBD	FTE
United Kingdom	✓	✓	✓	✓
France	✓	✓	✓	✓
Germany	✓	✓	✓	✓
Amsterdam	✓	✓	✓	✓
Sweden	✓	✓	✓	✓
Norway	X	X	✓	✓
Spain	✓	✓	✓	✓
Denmark	✓	✓	✓	✓
Italy	✓	✓	✓	✓
Portugal	✓	✓	✓	✓
Switzerland	X	X	✓	✓
Poland	✓	✓	✓	✓
Romania	✓	✓	✓	✓
Hungary	✓	✓	✓	✓
Ireland	✓	✓	✓	✓
Austria	✓	✓	✓	✓
Belgium	✓	✓	✓	✓
Greece	✓	✓	✓	✓
Bulgaria	✓	✓	✓	✓
United States	✓	✓	✓	✓
Canada	✓	✓	✓	✓
Mexico	✓	✓	✓	✓
Australia	✓	✓	✓	✓
Singapore	✓	✓	✓	✓
Philippines	✓	✓	✓	✓
India	✓	✓	✓	✓
Dubai	✓	✓	✓	✓
South Africa	✓	✓	✓	✓

Cyberattacks On YouTube High Profile Channels

Cyber Kill Chain

Featured Insights: Into the New

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