Teceze’s managed firewall service is an effective and economical method. To determine the network security and web applications, enabling your organisation to identify the best way to protect its assets.
For most organisations, it can be difficult to hire and retain expert staff necessary to manage the firewall services.
Through our expertise in complex networks and standards, we can offer a structured framework to help you achieve your development and compliance needs. This can be achieved under one contract : annual and bi-annual penetration testing requirements.
Our Managed Security Firewall Service seamlessly integrates with your network and can be up running within days, not months. We deliver instant results through visibility of events and analyse on a live dashboard with in-depth reporting.
Our Managed Security Firewall Service brings you comprehensive technical, operational and trend reports that communicate security status and satisfy compliance requirements.
24/7 Teceze Security Operation Centre
Our Managed Security Firewall solution allows you to be a Firewall service user, not an administrator. This means that you have access to Firewall service to view the data and run required reports whilst maintaining a certain level of privileges. The Firewall service is constantly monitored by our 24/7 Security Operations Centre where the team will carry out monitoring, management and incident response to security events and alerts
Teceze Firewall Service Packages
ACCOUNT MANAGEMENT SERVICES
Dedicated Client Relationship Manager
Monthly meeting with Operations Manager
Monthly SLA report
Hardware Procurement and capacity planning
New firewall Provisioning ( 10 per an year )
Feature Validation for Firmware
NETWORK DEVICE ADMINISTRATION
Configuration changes per customer requests
Device Configuration backup & monitor for changes
Change Management leveraging the customer change control process
Unlimited Firmware Patching & Updates
24 X 7 MONITORING SERVICES
Network Traffic Analysis
Hardware Health Monitoring
Hardware Availability Monitoring
Hardware Performance Monitoring
24 X 7 SUPPORT
Access to 24x7 Network Operations Center
Access to Customer Portal w/ Customer-defined roles
Ticket Response time SLA (2 Hours)
Quarterly review of firewall rules and configurations