Teceze’s Managed IT Services are designed to support growing companies by offering fully managed technology solutions at an affordable cost. Our approach is to implement a lean, scalable solution with a proactive approach to problem solving that keeps your systems up and running 24X7, so you can focus on the other tasks that are important to your organisation.
IT problems can be a headache, especially with multiple devices across multiple locations, and the costs of new hardware racking up. That’s why we offer you a wide range of services that meet your needs, including; Desktop as a Service, Managed Security, Managed Network, Identity and Access Management, Managed Hosting, Managed Compliance and many more.
Everything is managed, maintained and supported by our own specialist team and securely hosted at our own UK data centres or your preferred data centres, which gives you an immediate access 24/7 to your data, applications and systems.
Paid for monthly, it removes the need for the business to outlay significant sums of money upfront, often meaning shiny new equipment without a scary bill. Managed It service
It all works together and is implemented, managed and supported by us. So it’s hassle-free, saving you time and money.
Areas that Our Service covers
24 X 7 Unlimited Remote IT Support
24 X 7 Unlimited Onsite Support
24 X 7 Proactive Health Monitoring
24 X 7 Security Monitoring
Projects and Consultancy
Telephony and Connectivity
Hardware Maintenance & Support
Security and Compliance
Asset Categorization and Normalization
Enriched Asset Information
Cloud Security Assessment
Container Security Assessment
Container Runtime Protection
Mobile Device Management
Cloud Security Posture Mgmt(AWS,Azure & GCP)
For pricing on these additional services, please contact our sales team directly on email@example.com
Our Simple On-Boarding Process
We understand that it is necessary to make the decision to turn over, a part or all of the IT role to a third party and a smooth transition is essential to the ongoing partnership’s success.
You are in safe hands, with Teceze. Our tried and tested approach is based on longstanding experience.
Following the five basic steps below, we will seamlessly, effectively and on-time migrate all or part of your IT services from you or your current supplier to us.
Our Step by Step Process
1. Initiation of a Project
We assign a dedicated transition manager, set out the transition strategy and decide on the requirements for transition progress and the path to implementation.
We use existing suppliers and internal teams to capture and share information. We outline each Party's roles and obligations in the process.
3. Services Setup
To help the managed service, we gather details about the arrangement, implementation and configuration of the toolkits.
4. Services Transition
In a phased approach, we take responsibility for services from the current supplier or customer to mitigate any potential impact on business as usual.
We contractually shoulder the responsibility for the delivery of all in-scope services after the "Service start date".
Why Choose Teceze As Your Managed IT Services Partner?
In case of a business-critical IT emergency, we will provide you with immediate technical support. If we can’t provide a remote solution, then we’ll be sending a field support engineer to your site across UK within an hour.
You’ll have your own dedicated account manager to make sure you get the most out of your ongoing IT investment and have a consistently high customer service level. A monthly account analysis will be done by your account manager and they will also schedule the annual IT infrastructure audit. Our award-winning consulting and project management departments assist our Account Managers. We are aiding for all tools that are used on the business. Our IT Support approach is completely a managed service.
Looking for a New Managed IT Service Provider to migrate to?
If so, we’d love to speak to you! Some of our most successful partnerships are with organisations that have switched to Teceze from an existing provider. The reasons why they move are many and varied. Some have simply outgrown their existing partner and looked to Teceze for more mature services. Others, through rapid growth, needed round the clock IT support and their existing partner couldn’t provide that.
Our expert team is here to help with any questions you have regarding our products or services. Fill out the form below or contact us on firstname.lastname@example.org
"Rely on us, as we make the smooth transition from your existing MSP!!!"