At Teceze, we make it possible for you to leave your service responsibilities to us. We can help to implement a single, focused service desk designed around the needs of your business with the support consisting of
Access to a wide range of skills that can be called upon to help deliver all of the ITIL Service Management Practices. This includes Service Design, Service Strategy, Service Operation, Service Transition and on-going improvements to the service.
Operating within ITIL Service Management Practices through the use of Industry-leading technology. Global IT has the ability to deliver a level of service that is constantly evolving and improving.
The proactive monitoring of your system will deliver an increase in efficiency and reliability. To identify how you are performing, we can provide you with system performance statistics and availability reporting. Our ability to securely store data and deliver a safe hosted environment will ensure that your data and reputation is protected, providing complete peace of mind.
You will benefit from the option of using the service on-site, remotely, or hosted in Global IT Infrastructures Data Centres. You can make this decision based on your needs, preferences, and the space available to you.
The benefits of the Global IT Infrastructure Systems Management Solution is that it enables you and your business to put more focus on other areas of your business by concentrating your resources.
When you allow us to take care of your Systems Management tasks, you will benefit from an expert service that is trusted and that makes it possible for you to focus on your own areas of expertise – your business!
There are additional advantages:
Forming part of the VDI solution, Global IT’s Mobile Device Management (MDM) solution can be deployed, delivering a greater level of control and security for your mobile devices. The solution is designed to enhance the capabilities of the Microsoft System Centre Configuration Manager and deliver a complete MDM solution for each mobile platform. It integrates seamlessly with the existing configuration management tool with no requirement for additional servers or hardware.
Device activation in order to be able to access corporate services.
Application, documents, policies, and settings deployment.
Auto provisions certificates.
Monitoring of devices for breach of policy such as running non-native applications or changing phone settings.
Detection of Jailbreak or Rooting.
Password reset, remote locking, and full or selective wipe.
Settings can be managed remotely.