Microsoft 365 is the productivity cloud service that brings all office applications together with device management and advanced security. This Microsoft subscription service was launched in 2017. Microsoft 365 is a Superset of office 365 with windows 10 enterprise licenses and other cloud-based products like security and device-based.
In 2020, Microsoft rebranded office 365 as Microsoft 365 with new features including artificial intelligence and Cloud-based productivity tools. It helps in achieving more with innovative office applications with easy to access cloud applications integrated with security. Objective To make the user more productive, hassle-free from paperwork, and protect what matters most.
Microsoft 365 Applications for Enterprise (Earlier known as Office 365 Professional Plus, or ProPlus) includes Office Professional Plus applications on up to 5 devices per user.
Office 365 is a subscription offering that access offers to office applications like Word, Outlook, Excel, etc, while Dynamics 365 is a cloud-based offering that you need for CRM & ERP in a single package. Microsoft 365 is the combination of windows 10 Enterprise with office 365 Business Premium.
Now known as Dynamics 365 is a combination of next-generation Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) that manages all interactions with existing customers, prospects, stakeholders, and all other contacts for your company.
Dynamics CRM saves all customer interactions in a shared database across all department sales, marketing, customer service, and customer support all with seamless integration with Outlook and Microsoft 365.
With the help of Dynamics CRM users can access customer data using either the Cloud SaaS version or by using the on-premise version, where the customer database is deployed on your server. Not only this CRM data can also be accessed via Microsoft Outlook or by using any mobile device.
Dynamics 365 runs on the SQL server, which offers security, performance, and unrivalled performance.
The main benefit of Dynamics 365 is to help in building customer interactions. CRM software centralizes all your information and unleash your company’s potential by breaking data silos to connect customers, people, and processes. It helps to increase productivity, digital transformation, centralized data enabling collaboration between departments and processes that will delight the customer.
Connects every processes and departments such as procurement, sales, production, projects, service, finance, logistics and business administration in the cloud to make better decisions quickly.
Manage all customer activities for each project with integrated project tools.
Dispatch the right resource at the right time to the right place by empowering teams with tools to increase client satisfaction.